Terms & Conditions
The document referred to below constitutes a legally binding agreement between you and The Antique Jewellery Company Ltd. ("The Antique Jewellery Company", "AJC", "we" or "us”) which operates the website with the domain name, www.antiquejewellerycompany.com (the “Site”).
It documents your rights and responsibilities and ours with regards to (a) your access to the Site; (b) your use of the Site; (c) any communications sent from The Antique Jewellery Company; (d) all information, products, services, and materials contained on our site.
By entering the Site you unconditionally accept the terms and conditions in this Agreement (set out below) and any future alterations we may make subsequently.
If you do not accept these Terms, do not use this Site. We may change these Terms from time to time and if we change these Terms, we will post the revised document here, so you should review them each time that you visit the Site. You should print a copy of these Terms for future reference.
1a.Anyone who enters our Site is deemed a user ("User"). You are free to enter the site whenever you wish whilst adhering to all the relevant terms and conditions.
1b.The use of this website is permitted for personal use only. Please remember that it is illegal to re-publish, sell, reproduce or otherwise exploit any items on our site for material purposes from this website, or create any item based on the content of this site.
1c.You alone are absolutely responsible for any information sent to us and its accuracy and validity. You agree that you will not use and that you will not allow the use of any device or method that could possibly interfere with our Site. You may access and view the content appearing on this website for personal, non-commercial use only.
1d.We are the owner or licensee of all intellectual property rights in the Site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
2a.Any information, content or opinions given on our website are purely subjective and we cannot guarantee its fitness for purpose or accuracy.
2b.The contents of the Site, do not represent any form of advice by us and is not intended to be used as such. We reserve the right to change the content at any time and will not be held liable for any failure of software during a purchase or at any time whilst using our site.
2c.Please be absolutely sure you wish to purchase an item before you commit to buy it. If you fail to contact us with payment details by the agreed date, the item will no longer be reserved for you and will be offered to other potential clients.
2d.The Antique Jewellery Company's registered address is at:
First Floor, 49 Maddox Street, London W1S 2PQ, United Kingdom
Phone: +44 (0)20 7206 2477
For detailed information on any item please feel free to email the above address.
VAT Registration Number GB 273 3437 02
Companies House Number 10849266
3a.Under no circumstances will you find any reproductions and, unless stated clearly, all our items are in good condition and 100% original, free from enhancements.
3b.All items on the website are the property of The Antique Jewellery Company, apart from the following:
- items with an '/PR' at the end of their item number: property of Olivia Gerrish
- items with an '/Z' at the end of their item number: property of Zuleika Gerrish
- items with an '//PR' at the end of their item number: property of Olivia Gerrish
3c.The AJC has full control over which items are listed from Oliver Gerrish, Zuleika Gerrish and Olivia Gerrish and screens all items to ensure that they meet the highest standards we set for ourselves.
4. Delivery & Handling
4a.We offer Free standard worldwide delivery service on all orders
4b.Free Deliveries to the UK orders are dispatched via DHL Express Domestic.
4c.Free Deliveries internationally are dispatched via Royal Mail International Business Tracking and Signature Services (for orders under £500.00) and DHL Express Worldwide (for orders over £500.00).
4d.If customers wish, we can dispach items via our premium 'Express' service, at an additional fixed cost of £60.
4e.A purchase will be shipped the same day if it took place before 4pm. Otherwise it will be shipped the next working day.
4f.We do not ship items on weekends, so if you ordered on Saturday we would not ship until the next available working day.
4g.All items are fully insured and sent at the risk of the Antique Jewellery Company.
4h.Items will be sent out as soon as your money has been cleared.
4i.On international orders, the customer is responsible for all additional duties, taxes and/or tariffs that might incur. We have no authority over a local country's customs department. Usually your country will have a website or customs office providing you with the relevant rates. Otherwise get in touch with us and we are happy to look into it for you.
4j.In most countries, duty does not apply when purchasing antiques aged over 100 years old. We will mark your purchases as 'antiques, over 100 years old' to help avoid charges.
5. Returns & Exchanges
We will accept returned goods for a refund if you:
5a.Contact us to let us know of your intention to return the item and return it to us within 30 days via a secure and insured service.
5b.For UK customers, returns are paid for by the AJC. Please return the item to us within its original packaging (including padded envelope) and enclose it in the pre-paid and addressed plastic envelope that accompanies your order. Please drop off the parcel at your local Post Office® branch for dispatch and do NOT post in a post box.
5c.For international customers, you are responsible for arranging to have the item(s) returned to us, and for any costs incurred. Please mark the package as ‘Return of sample merchandise, origin UK, item over 100 years old’. We strongly recommend that you use DHL to return your items to us, as we are not responsible for items which do not reach us.
5d.It is the responsibility of the international customer to label the returned package correctly as returned goods, so as to avoid any needless charges when re-entering the UK. If there are any charges incurred for returned items, that are out of our control, such as import duties, then these will be deducted from the refund amount.
5e.Please be aware that international customs duties, sales taxes are NOT refunded for shipments outside the European Community (EU).
5f.Return items in the same condition as they were received by you - damaged, broken or altered items will not be accepted for a refund. Please remember you are buying a piece of antique jewellery which must be treated with care. These items are not suitable to wear whilst gardening, washing / showering, playing sport etc. Foil-backed items must not come into contact with water as this will cause discolouration. The items offered for sale on this site are antiques in good condition and with careful treatment should remain that way.
5g.The refund will be in the same form as the original payment. If paid via credit card, please allow a few days once the refund is processed to show on your statement, depending on your issuing bank.
5h.If the returned item is a ring that we have re-sized for free, then we will deduct the cost of sizing from the refund amount, at a fixed cost of £60.00.
6. Gift Cards
6a.AJC Gift cards are available in British Pounds (GBP). When ordering a Gift Card include the recipient's name, address and a personal message (optional).
6b.Once payment has been taken, gift cards will be sent according to our delivery terms.
6c.To redeem a gift card, enter your gift card code in the box at the bottom of your Shopping Bag. The amount will be deducted from the cost of the order.
6d.If your gift card exceeds the total order amount, the balance will remain on the gift card code and can be redeemed at a later date.
6e.If your order exceeds the value of the gift card, you will have to pay the remaining balance.
6f.Gift cards cannot be returned or exchanged for cash.
6g.All returned items that were paid for with a gift card will be refunded as AJC store credit for you to use against a future order.
6h.For item(s) paid by both gift card and credit card, you will be refunded on your credit card up to the amount of your initial card payment and the remaining amount will be refunded as AJC store credit.
7a.During promotional events, such as Black Friday, discounts will not apply if the customer uses Interest Free Finance as their payment method. If so the AJC will either ask the customer to pay up to the full amount or cancel the order.
7b.A promotion cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including SALE and the purchase of gift cards).
7c.Discounts will be applied automatically at the checkout.
7d.Our promotional offers are non-transferable, non-exchangeable and no cash alternative is offered.
7e.The AJC reserves the right at our discretion to revoke, suspend, cancel and/or amend any promotions and these Terms and Conditions at any time and without notice.
7f.In the event of a dispute regarding any promotion, the decision of AJC is final and no correspondence or discussion shall be entered into.
7g.The Black Friday promotion is eligible on orders placed from 00:01 GMT on 27 November 2020, up to and including 23:59 GMT on 30 November 2020.
9a.The information contained in this website is for general information purposes only. The information is provided by The AJC and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
9b.In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
9c.Through this website you are able to link to other websites which are not under the control of The AJC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
9d.Every effort is made to keep the website up and running smoothly. However, The AJC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Thank you for reading our terms and conditions. We hope you enjoy our service.© 2008 - 2021 The Antique Jewellery Company Ltd. All rights reserved.