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The Antique Jewellery Company
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The Antique Jewellery Company

Returns

At The AJC we stand behind every item we sell with a 100% Satisfaction Guarantee and are confident that your jewellery purchase will exceed your expectations.

However, if you are not entirely satisfied with your purchase, we offer a 30 Day, Full Money-Back Guarantee on all purchases.

FREE

Contact us within 30 days of receipt of the item to let us know of your intention to return the item/s.

Return the item(s) to us within the original packaging (including padded envelope). Attach the two DHL return labels provided to the outside of the parcel.

Drop off the parcel at your nearest DHL Service Point. Find yours here.

Buyer pays return postage and any taxes/duties applied

Contact us within 30 days of receipt of the item to let us know of your intention to return the item/s.

We strongly recommend that you return the item(s) via DHL Express International as we are not responsible for items that do not reach us.

Return the item(s) to us within the original packaging (including padded envelope). Attach the DHL return label provided to the outside of the parcel.

Drop off the parcel at your nearest DHL Service Point. Find yours here, and hand the shipper the AJC Shipping Invoice & Antique Declaration that was attached to the outside of the original DHL envelope.

For orders under £500.00, customers will be responsible for arranging return shipping. Please contact us for advice.

Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the UK.

We will accept returned goods for a refund under the following conditions: