The Antique Jewellery Company
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The Antique Jewellery Company
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The Antique Jewellery Company

Returns

At The AJC we stand behind every item we sell with a 100% Satisfaction Guarantee and are confident that your jewellery purchase will exceed your expectations.

However, if you are not entirely satisfied with your purchase, we offer a 30 Day, Full Money-Back Guarantee on all purchases.

FREE

Contact us within 30 days of receipt of the item to let us know of your intention to return the item/s.

Return the item/s to us within the original packaging (including padded envelope). Attach the two DHL return labels provided to the outside of the parcel.

Drop off the parcel at your nearest DHL Service Point.

The buyer pays return postage and any taxes and duties applied.

Contact us within 30 days of receipt of the item to let us know of your intention to return the item/s.

We strongly recommend that you return the item/s via DHL Express International as we are not responsible for items that do not reach us. Import tax/duty may also be applied by UK customs if the item/s are not shipped correctly.

Return the item/s to us within the original packaging (including padded envelope). Attach the DHL return label supplied with your order to the outside of the parcel. If you are only returning part of your order, we will need to send you a new DHL return label.

Drop off the parcel at your nearest DHL Service Point, and hand the shipper the Antique Declaration that was attached to the outside of the original DHL envelope. Please request a copy from us if this has been misplaced.

Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the UK.