Gold Opening Heart Charm

FREE

Contact us within 30 days of receipt of the item to let us know of your intention to return the item/s.

Return the item/s to us within the original packaging (including padded envelope). Attach the two DHL return labels provided to the outside of the parcel.

Drop off the parcel at your nearest DHL Service Point.

You must pay for the return postage and any taxes and duties applied.

Contact us within 30 days of receipt of the item to let us know of your intention to return the item/s.

We strongly recommend that you return the item/s via DHL Express Worldwide as we are not responsible for items that do not reach us. Import tax/duty may also be applied by UK customs if the item/s are not shipped correctly.

Return the item/s to us within the original packaging (including padded envelope). Attach the DHL return label supplied with your order to the outside of the parcel. If you are only returning part of your order, we will need to send you a new DHL return label.

Drop off the parcel at your nearest DHL Service Point, and hand the shipper the Antique Declaration that was attached to the outside of the original DHL envelope. Please request a copy from us if this has been misplaced.

Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the UK.

You have 60 days to exchange or part-exchange an item.
Please contact us to discuss your specific arrangements.

We take great pride in our collection of antique jewellery, one that embodies only the very best from across the ages. Under no circumstances will you find any reproductions and, unless stated clearly, all our items are in good condition and 100% original, free from enhancements.

All our items are one-offs, quite often commissions, meticulously handmade by skilled craftsmen of old. With the steady increase in international, mass-produced jewellery, our antique jewellery has a timeless beauty and charm that simply cannot be replicated.

With over 50 years of experience in the London trade, Olly Gerrish has a reputation as one of London's leading antique jewellery authorities; only the best examples from her stock are selected for the site.

Investing in a piece of antique jewellery can be a daunting process. We value our customers' confidence and peace of mind above all and strive to uphold a culture of trust and decency at all times. Our reputation for providing expert advice and support for our customers should reassure prospective customers. Should a customer for any reason be unhappy with their online purchase we will not hesitate to offer them a 30 day full money back guarantee.

Finding the perfect piece should be a fun and enlightening experience. To help achieve this we are here to lend our customers a helping hand and provide impartial expert advice. Building lasting relationships is far more important to us than a quick sale.