Returns & Exchanges

At The AJC we stand behind every item we sell with a 100% Satisfaction Guarantee and are confident that your jewelry purchase will exceed your expectations.

However, if you are not entirely satisfied with your purchase, we offer a 30 Day, Full Money-Back Guarantee on all purchases.

We will accept returned goods for a refund under the following conditions:
• Please contact us within 30 days of receipt of the item to let us know of your intention to return the item.
• Please return the item/s to us within 48 hours of notifying us of your intention to do so.
• Item/s must be returned in the same condition as they were in when received by you – damaged, broken or altered items will not be accepted for a refund.
• We will refund you the full purchase price of the item(s) within 48 hours (or two working days) of receipt, via the mode or payment used in the original purchase. If paid via credit card, please allow 5-10 days for the processed refund to show up on your statement, depending on your issuing bank.
• If the item is a ring that we have sized for free, we will deduct the cost of sizing ($90) from the refund amount.
• For USA orders, return shipping costs (including taxes and duties) will be deducted from the refund amount.
• Please note that international import tax/duty charges are not refunded for shipments outside the UK.