At The AJC we stand behind every item we sell with a 100% satisfaction guarantee and hope that your jewellery purchase exceeds your expectations.
However, if you are not entirely satisfied with your purchase, we offer a no-quibble full money-back guarantee on all purchases.
We will accept returned goods for a refund if you:
- E-mail or telephone us within 14 days of receipt of the item to let us know of your intention to return the item.
- Return the item to us within another 2 days via a secure and insured service, at your expense.
- Items must be returned in the same condition as they were received by you - damaged, broken or altered items will not be accepted for a refund.
- We will refund the full purchase price within 24 hours of receiving the item.
- The refund will be in the same form as the original payment. If paid via credit card, please allow a few days once the refund is processed to show on your statement, depending on your issuing bank.
Please make sure you get in touch with us before returning any purchase.